The following terms of sale and delivery apply to all deliveries from LuxNordica. The terms apply in the case where no other written agreements have been made between you as a buyer and LuxNordica


In this shop you can order your goods online and pay by card. All prices at - at - incl. VAT and other taxes. Prices are daily prices. At you can pay with; Dankort / Visa MasterCard DK ($ 0.00), VISA DK ($ 0.00), Visa Electron ($ 0.00), Consumers Association ($ 0.00), EAN payment ($ 0.00), ViaBill (0 , 00 DKK) and Bank transfer (30.00 DKK). The amount will only be raised on your card when the item is shipped.

delivery time

Denmark 1 - 5 business days. Greenland / Faroe Islands 1 - 10 business days.
We also deliver to Sweden and Norway.

Delivery: Free shipping with purchase over 1000, - (otherwise fixed low price of 39, -)

Cancellation provides 90 days right of withdrawal. The cancellation deadline expires 14 days after the day you received your item, or gets the last item in physical possession in the case of an agreement on several different items ordered in a single order and delivered individually.

You must return the goods within 14 days of notification that you wish to cancel your purchase. The notice must be given by e-mail: / telephone number: 22483634 or by using the e-mark's standard cancellation form. In your communication, please make it clear to us that you wish to exercise your right of withdrawal. You cannot regret simply by refusing to receive the item without giving us clear notice at the same time.


You must return your order to us without undue delay, and no later than 14 days after you have notified us that you wish to cancel your purchase. You must bear the direct costs associated with returning the item. You bear the risk of the goods from the time of delivery of the goods. Lack of original packaging may be a loss of value, so in order to be able to receive all the money back, it is recommended that the item be returned in original packaging.

The condition of the item when you return it
You are only liable for any deterioration in the value of the product due to handling other than what is necessary to determine the nature, characteristics and functioning of the product. In other words, you can try the item in the same way as if you tried it in a physical store, but you must not put it into actual use. If the item is tried in addition to what is described above, we consider it used, which means that upon cancellation of the purchase you will only receive part or none of the purchase amount, depending on the trade value of the item.

Obs. Please note that, for the benefit of our other customers, we place strict requirements on the return of quilts and pillows. So, bearing the impression of having been used or simply unpacked in a room with dust, livestock or cigarette smoke, you could risk the impairment being up to 100%.

Repayment of the purchase amount
If you cancel your purchase, you will be refunded the amount you paid us. In the event of any impairment for which you are liable, this amount will be deducted.

If you exercise your right of cancellation, we will refund all payments received from you, including delivery costs (except for any additional costs arising from your choice of a different form of delivery, other than the cheapest form of standard delivery we offer), without undue delay and at all circumstances within 14 days of the date we are notified of your decision to withdraw from this Agreement. We will make such a refund with the same means of payment that you used in the original transaction, unless you have explicitly agreed otherwise.

We can withhold the refund until we have received the item back, unless you have provided documentation before returning it.

If you regret the purchase, the item should be shipped to:
If you regret the purchase, the item should be shipped to:, Kongelysvej 9 st tv 2820 Gentofte. You can also cancel the purchase by giving clear notice and delivering it in person at this address upon prior agreement. You can also cancel the purchase by giving clear notice and delivering it in person at the above address. We do not receive parcels without distribution or parcels sent by mail. COD.

Model withdrawal form
(This form will be completed and returned only if the right of withdrawal is invoked)

Nordic Brand House
Strandvejen 70 2 th
2900 Hellerup
CVR: 40815155

I hereby declare that I wish to exercise the right of withdrawal in connection with my purchase agreement on the following

Order number:
Received on:
Consumer's name:
Consumer Address:
Consumer's signature:
(only if the content of the form is communicated on paper)


The shortage rules of the Purchasing Act may apply to goods purchases.

Any errors or defects in delivery from should be claimed in reasonable time after you discover the error. It is your duty to indicate and, on request, show how the error or defect manifests. If you notice an error, you should contact the customer quickly LuxNordica If you advertise within two months after the defect is discovered, the complaint will always be timely. As a rule, you can only complain about errors that occur within two years after you have received the goods. This means that you can either get the item repaired, replaced, refunded or discounted, depending on the specific situation.

For items with limited shelf life, your complaint is limited by the shelf life that has set you up for. If you notice an error, you should contact the customer quickly LuxNordica Of course, it is a requirement that the complaint is justified and that the defect did not arise as a result of an improper use of the product or other injurious behavior.

If the complaint is justified, we will of course reimburse your (reasonable) shipping costs. The item is being sent to:, Kongelysvej 9 2820 Gentofte. When returning the item, please state what the problem is as detailed as possible. Note! We do not receive parcels sent by mail. claims or similar. Remember that the item must always be returned in proper packaging and receive a receipt for shipping so that we can reimburse your shipping costs. You must attach a copy of the order confirmation.

Privacy Policy

In order for you to enter into an agreement with us, we need the following information: Name, address, tel. and email address. We register and disclose your personal information in order to deliver the goods to you. The personal information is registered with LuxNordica and stored for five years, after which the information is deleted. The data manager at is Maria Badalian, at LuxNordica

As registered with LuxNordica , you always have the right to object to the registration. You also have the right to insight into what information is recorded about you. You have these rights under the Personal Data Act and in connection therewith to: